FAQS -General

General

Our Customer Support team is here to help you! You can contact us by calling 045 838 1994 Monday to Friday between 9.00am and 5.00pm and Saturday 9.00am – 1.00pm.
A tax invoice will be included with your order confirmation. We can resend an invoice if you need it, just get in touch with our Customer Support team by calling 045 838 1994 or emailing [email protected] Monday to Friday between 9.00am and 5.00pm and Saturday 9.00am – 1.00pm.
Yes, please drop us an email at [email protected] and let us know what product you want and we will order it for you.
You can remove items or change quantities during the ‘checkout’ process. Or you can click on the basket icon on the top right of your screen at any time.
To place an order: 1. ‘Sign In’ to your account if you have one 2. Add the items that you want to buy to the basket 3. Once you’ve placed all of the items that you want to buy in your basket, head to the ‘Checkout’ 4. You can use the guest checkout if you don’t have an account 5. You’ll then be able to finalise your order by entering your payment and delivery details.
If you’re having trouble placing an order online, please call Customer Support 045 838 1994 Monday to Friday between 9.00am and 5.00pm and Saturday 9.00am – 1.00pm.
If you haven’t received a confirmation email within 24 hours of placing your order, call the Customer Support team on 045 838 1994 Monday to Friday between 9.00am and 5.00pm and Saturday 9.00am – 1.00pm.

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