Call us on: 045 838 1994

FAQS – Payments

Payment

If your credit card has been declined, it’s best to talk to your local bank. If they can’t help you please call Customer Support on 045 838 1994.
Yes, your information and online credit card transactions are transmitted through a secure connection using Secure Socket Layering (SSL) encryption technology. Payfast will process your payment on their secure website. SSL locks all critical information passed from you to us, such as payment information, in an encrypted envelope, making it almost impossible for this information to be intercepted. You can identify this by looking at the URL – ‘https’ the ‘s’ indicates you are in a secure area employing SSL. Your browser may also give you a pop up message that you are about to enter or leave a secure area. SSL is the system that is used by all reputable e-commerce sites. In the event of unauthorised use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
Credit & cheque cards Credit cards are well known and a de facto online payment method the world round. We process local and international credit cards and cheque cards, with a variety of fraud protection mechanisms in place to protect sellers against costly chargebacks. Instant EFT Instant EFT enables buyers to make payments with traditional internet banking with SA’s four biggest banks. The electronic funds transfer (EFT) gets verified instantly. No two day waiting period, no proof of payment required and no disclosing of financial information. Bitcoin Bitcoin is an innovative digital payment method, performed over a peer-to-peer network. Sellers can now receive payment from buyers who hold Bitcoin. The seller receives payment in South African rand; the buyer simply transacts at the current rate of exchange. mobicred Mobicred is an online account that gives buyers access to credit, which they can use on PayFast. The facility works in a similar fashion to retail store credit: only online. Sellers can choose to enable/disable mobicred on their PayFast accounts and there is no risk of default or repudiation to them. ATM debit cards (via PayD) PayD allows you to accept payment from debit card holders. Buyers enter their debit card and mobile phone number and then authenticate the transaction on their phone. The system works with devices on the Vodacom or MTN network and with debit cards issued by Absa, Nedbank and Standard Bank. Masterpass Masterpass is a simple, convenient, trusted digital wallet from MasterCard for faster, safer shopping at online merchants. A digital wallet makes online shopping safer and easy by storing payment information in one secure place.

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Please note we are busy updating our stock. We wont be taking orders until it has been done. Stock update should be completed by 22/10/2018 - 22:00. Dismiss